Customs Procedures in Vietnam: Documentation and Processing

Posted by Written by Dezan Shira & Associates Reading Time: 3 minutes

Following the relevant customs procedures when importing or exporting goods from Vietnam is one of the most vital aspects of doing business in a country where manufacturing costs are leveraged to its favor.

Goods to be imported or exported are subject to the relevant customs clearance standards, which effectively check the quality, specifications, quantity, and volume of the goods. Currently, these standards are set out under Law No. 54/2014/QH13 on Customs as well as numerous implementing decrees and guiding circulars.

Following the standards set by the Vietnamese government, certain imported goods are subject to inspection. For example, imported pharmaceuticals must undergo testing and also include documents detailing product use, dosage, and expiration dates (written in Vietnamese), which must also be included in or on the product packaging.

Customs documents required in Vietnam

Companies that import or export goods must submit a dossier of documents to the customs authorities. The dossier must include at least the company’s business registration certificate and import/export business code registration certificate.

If importing, it’s best to register your business on the National Business Registration Portal website and register customs declaration on the Vietnam National Single Window Portal.

The following are additional documents that may be requested by authorities depending on the imports in question:

Imported goods require the following documents:

  • Bill of lading;
  • Import goods declaration form;
  • Import permit (for restricted goods);
  • Certificate of origin
  • Cargo release order;
  • Commercial invoice;
  • Customs import declaration form;
  • Inspection report;
  • Packing list;
  • Delivery Order (for goods imported through seaports)
  • Technical standard/health certificate; and
  • Terminal handling receipts.

Exported goods need the following:

  • Electronic Export Customs Declaration (E-Form HQ/2015/XK)
  • Bill of lading;
  • Contract
  • Certificate of origin;
  • Commercial invoice;
  • Customs export declaration form;
  • Export Permit
  • Packing list; and
  • Technical standard/health certificate.

Processing times

Export shipment procedures are typically completed on the same day. Import shipments typically take around one to three days to complete for full container loads (FCL) and less than container loads (LCL), respectively.

According to Vietnamese Customs, companies that regularly export and import the same exact goods within a given period may use a single customs declaration form for carrying out the relevant customs procedures if the goods are listed under the same purchase and sales contract and are delivered within the delivery time listed on the purchase contract.

Priority customs treatment

For those seeking to reduce customs compliance costs in Vietnam, it is possible to apply for priority treatment. Under priority treatment, qualifying companies will become eligible for a range of benefits that are sure to reduce customs clearance times and thus reduce costs.

Qualifying for priority treatment

Companies that meet the following standards, outlined under Decree No. 08/2015/ND-CP, will become eligible for preferential customs treatment:  

  • Compliance with the law on customs and taxation from the date on which the enterprise files a priority application for a period of two years. 
  • Compliance with the law on accounting and auditing and subsequent compliance with Vietnamese Accounting Standards (VAS)
  • Maintenance of a system and process for managing, monitoring and controlling import and export supply chains.
  • Maintenance of specific export and import turnover requirements. For those importing and exporting, an annual turnover of US$100 million is required. For those exporting goods made in Vietnam, an annual turnover of just US$40 million has been set while Vietnamese exporters of agricultural goods are only required to show turnover of US$30 million.

Benefits afforded under priority treatment program

According to the Law on Customs, companies qualifying for the priority treatment program will be eligible to benefit from the following:

  • Exemption from examination of supplementary customs documentation
  • Exemption from physical inspection of goods
  • Ability to submit incomplete customs declarations. It should be noted that within 30 days from the date of registration of incomplete customs declarations or submission of documentary evidence in substitution of customs declarations, customs declarants will be required to submit complete customs declarations.
  • Prioritized access when carrying out tax formalities for goods in accordance with the law on taxation.

Optimizing your customs experience

Vietnamese customs procedures are complex and often subject to change. For up-to-date information on clearance regulations, processing times, or applying for the priority program, it is best to consult with government officials or professional service firms.

About Us

Vietnam Briefing is produced by Dezan Shira & Associates. The firm assists foreign investors throughout Asia from offices across the world, including in Hanoi and Ho Chi Minh City. Readers may write to for more support on doing business in Vietnam.

16 thoughts on “Customs Procedures in Vietnam: Documentation and Processing

    surender gillwan says:

    i will sent one gift but i have a big problem . i haven’t customs declaration form pleas give me custom declaration form on my yahoo ID

    Allison says:

    In Vietnam, is there a special bonded warehouse that the parts are stocked out from it and sent to local business partner without paying the duty and tax?

    Allen Liu says:

    Dear Sir,

    My friend recommended you to me.
    Now we have one express from Guangzhou city China to Ho Chi Minh city Vietnam every day. Now we want a company to do customs clearance(only) for this express on airport, there is another company to deliver for us now, the details are:

    1.The products includes around 10 shoe material: vamp,hardware,leather, fabric,rubber soled for shoes.
    2.Required: To finish customs clearance within 3 hours after goods arrival.

    Would please confirm if you can serve this or not? If yes, pls give me a quotation.
    Thanks a lot.

    Dear Mr Liu,

    Many thanks for your message.

    We would be delighted to be of assistance.

    Please see your inbox for further details.

    Kind regards,


    cathy says:

    Hi there

    Just wondering if your company offer the services to takeb care of import certificate that canada company export live lobster n crabs to vietnam and that we rquire certain documentation at the custom for clearing our products..please let me know…many thanks..regards,

    Dear Cathy,

    Many thanks for your message.

    Our legal team has looked into the issue.

    Please see your inbox for further details.

    Kind regards,


    Mike says:


    I am wondering if you have any experience with customs clearance for importing personal belongings. I am moving to Vietnam, but work remotely for a foreign company (i.e. I do not work for a Vietnamese company). My shipping company is telling me I cannot bring my belongings to Vietnam because an authorization letter from a Vietnamese employer is necessary for this.

    I am not sure how this could be possible with foreigners buying condos in Vietnam and living there part of the year or full time.

    Any advice would be appreciated.

    With kind regards,


    Mark Harrison says:

    I recently exported over 15,000 tins off baby powder milk to Vietnam, we clear all testing pre to sending the milk powder received promotional license and import licence etc. Now I been told by the manufacture the powder milk does not meet Vietnamese standards ? so as you can imagen we are very confused, they also say the supplier of the milk powder they can not destroy the milk powder until custom try to auction the milk power off ? is this true of Vietnamese customs law.
    Best regards
    Mark Harrison

    Pritesh Samuel says:

    Thank you for your inquiry Mark. Please reach out to our specialists at or

    AT says:

    Hi Sir, currently I am looking into some property investment in Vietnam and because of that, I will need to bring along a sum of foreigner currency into Vietnam. From what I know of, we will have to make declaration if we do bring in cash of equivalent or more than USD $5,000 in value at the custom at the arrival hall when we reach Vietnam.
    1) May I confirm is there a need for a declaration as I read from 1 of the website stating that ‘arrival-departure forms are exempted for all visitors in all international airports’
    2) Shall a declaration is still necessary, how do I go about doing so?
    3) To open a bank account in a foreigner bank, I was told a declaration stating the amount of cash I am bringing into Vietnam is needed. May I know is that necessary or is that still necessary shall I open in a local bank in Vietnam?

    Kindly advice,

    Pritesh Samuel says:

    Hi AT. Thank you for your query. Please reach out to our specialists at or

    Arthur says:

    Hi there,

    We are planning to import the liquid milk, fruit puree for infant (less than 36 month) from Russian Manufacturer (Russia Federation). Could you please let us know what is the exactly documentary we need to obtain from manufacturer to complete all requirement of the custom and Viet Nam’s government to be able to sell the product in Viet Nam. Highly appreciate your advice as your soonest convenience.

    Thank you

    Pritesh Samuel says:

    Hi Arthur,
    Thank you for your query. Please reach out to our specialists by e-mailing at or our website at

    Soo says:

    Hi. I need to send some local dry food from Malaysia to Vietnam. How does my receiver apply for import license ? Thanks.

    Pritesh Samuel says:

    Hi Soo,

    Thank you for your inquiry. Please contact our experts at or visit our website at

Leave a Reply

Your email address will not be published.