Vietnam Applies “Single Door” Mechanism to Customs Process

Posted by Reading Time: 3 minutes

HANOI – Recently, Vietnam’s Ministry of Industry and Trade (MIT) has announced its intention to implement a national “single door” customs mechanism. The MIT believes that the implementation of the new online system will “facilitate smooth information flow, avoiding repeated information, reducing paper-work volume, promoting goods flow, saving time and cost[s] for [the] business community, and improving economic efficiency for society.”

Professional Service_CB icons_2015RELATED: Dezan Shira & Associates’ International Tax Planning Services

Previously, import and export transactions had to be transacted through written documents that the businesses were required to submit to the relevant government authorities. Much of the information included in the documents to the various agencies was repetitive and thus represented a large misuse of time and resources. The new system will allow filing of one document online that will then be disbursed to the relevant agencies; this will also save time and money for the government as well.

According to MIT Deputy Minister, Nguyen Cam Tu, “document acceptance and handling by [an] electronic system is more precise and efficient, helping to save time and resources for Ministries and branches, approving approach and application of modern information technology system[s], information storage, and exchanging capacity between state management authorities [on] both [a] national scale and with foreign countries.”

RELATED: Vietnam Works to Modernize Customs Procedures

This move also comes on the heels of the ASEAN community’s requirement of a “single door” mechanism for the entire ASEAN community to be implemented by 2015.

The government has been providing seminars and training courses to businesses in order to help them switch over to the electronic system and to help them understand what the potential benefits from making the switch are. The MIT has also announced that it will shortly introduce incentives to further encourage businesses to make the switch to the new system.

Currently, five administrative procedures are accessible on the new “single door” system. The remaining procedures, as well as other import-export procedures, will soon be added to the system.

Dezan Shira & Associates is a specialist foreign direct investment practice, providing corporate establishment, business advisory, tax advisory and compliance, accounting, payroll, due diligence and financial review services to multinationals investing in emerging Asia. Since its establishment in 1992, the firm has grown into one of Asia’s most versatile full-service consultancies with operational offices across China, Hong Kong, India, Singapore and Vietnam in addition to alliances in Indonesia, Malaysia, Philippines and Thailand as well as liaison offices in Italy and the United States.

For further details or to contact the firm, please email, visit, or download our brochure.

You can stay up to date with the latest business and investment trends across Vietnam by subscribing to Asia Briefing’s complimentary update service featuring news, commentary, guides, and multimedia resources.

 Related Reading

vb cover 1st effort

A Guide to Understanding Vietnam’s VAT
In this issue of Vietnam Briefing, we clarify the entire VAT process by taking you through an introduction as to what VAT is, who and what is liable, and how to pay it properly. We first take you through the basics of VAT in Vietnam before taking you deeper into the topic. Additionally, we provide updates on the new changes to the VAT process and explain how they will impact your business. The magazine is out now and will be temporarily available as a complimentary PDF download on the Asia Briefing Bookstore until the end of April.

Vietnam Works to Modernize Customs Procedures

Vietnam Releases New FDI Statistics

Vietnam Amends Law on Enterprises

Vietnam Issues Revised Law to Improve Local Investment Climate